Reviews for PW TRADE SALES, PONTLLANFRAITH

5/5 from Courtney
2 years ago
Can someone please return my calls? I got told by Daryl to get my Ford kuga booked into a garage in my area for repairs and you guys would pay for it. However when it came to paying I tried to ring you guys but no answer, so I had to pay for it. I have now been trying to ring for the past week and had no answer from the phone. Can someone please contact me? I’ve also tried emailing you guys for a response. I’m writing on here in hope you will see it as I don’t know how else to contact you, I’ll delete it when you respond to this or kindly call me back thanks
5/5 from Sharn
2 years ago
Absolutely great service :) I was sorted out by both Daryl and Joel! My second ever car and they made it so easy to part exchange my old car and drive away with my new car! Friendly quick service and absolutely recommend them to anyone looking for a new car or even car advice!
5/5 from Ashleigh
2 years ago
Couldn’t recommend Daryl enough!! This is the 2nd time now I have had a car from himself and both times I have been very pleased . I can’t fault Daryl on the knowledge that he has about all the cars that he sells. There has been nothing but politeness, nobody jumping on you like any other car dealership and such a quick turn around from start to finish. 1000% would recommend to anybody!
5/5 from Jordan
2 years ago
Absolutely fantastic service from start to finish! Seen the car I wanted, had 1 call regarding the vehicle and price and came to an outstanding deal. Really easy and smooth collections day of the vehicle, all information regarding the vehicle was there as well as the simple switch over of owenerhsip. It felt a very honest sale when there as well as no hidden cost or anything, which shows that they are doing it right! Customer service is clearly priority because it showed all throughout the process. After sales have been amazing also, had 3 very minor problems with the vehicle and FairPlay to them they have fixed those problems no questions asked and even supplied a courtesy car also. Gone above and beyond even working with my local garage as I live some distance away. I can not fault the company at all in any way and will always recommend. Good prices, amazing customer service and amazing after sales! Thank you!!
5/5 from Louise
2 years ago
It was a real pleasure from start to finish dealing with Daryl for the purchase of a Renault Scenic. He was a truly genuine, friendly and helpful man and did exactly as he promised. He welcomed the AA inspection which was very positive. In addition to an MOT and a service he agreed to sort the issues I raised. The car was delivered to the South Coast of England on the agreed date and so far has proven to be a good buy. Despite the distance from where we live would definitely use this company again.
5/5 from JamieRhys
2 years ago
Great experience dealing with this dealership, all the staff are all happy to help. The car was delivered directly to myself, which I found extremely helpful. Bought a car from these guys, needed brakes, they booked it in 24hours later these was done. John ensured Courtesy car was given. I initially dealt with Darryl, whom told me the car was having a full service & valet. The vallet I had to redo, as there was a horrid smell of dog left in the car, and I had to take it to a car wash, as was still dirty on the outside. The only let down with the car was the fact the interior of the car looks like chubacca has been left to go wild inside, with scratches and scag marks which was not advertised. But this I can replace overtime. If you're looking to buy from here the only thing I can say is be prepared to put fuel in, as both my car I bought, and the courtesy car was given with 0 miles in the tank. But overall 10-10 for customer relation skills. I will use again in the future.
5/5 from Clare
2 years ago
Brought my Mazda CX-5 from Daryl at PW Trade. Was a good experience, there was some drawbacks but all were handled well and with confidence by Daryl and the crew. Highly recommended. Thank you
5/5 from donna
2 years ago
Excellent service! After paying for the car, it was delivered "free of charge". The car drives very well considering the age and has low mileage. We noticed the clutch slipping, which we mentioned when collecting head rests. They had no problem in taking the car to the garage for us and replacing the clutch completely "free" of charge! I cannot rate this company enough, communication is great and I will be returning when looking for a new car in the future! Thank you so much PW Trading sales!
5/5 from Sharnay
2 years ago
Definitely recommend! Super helpful and informative. Bought a Nissan Juke and felt super comfortable with the sale. No pushiness or “salesman pitch”. Very easy going and made the whole process smooth 👍🏼
5/5 from Stephen
3 years ago
Kept forgetting to leave review! Bought my merc 350sport from pw, nearly a year ago and had no problems at all. Was slightly worried before buying as the deal was all done over phone and Internet and didn't actually see the car until it was delivered to me. As I lived 3+ hours away.thanks